On all instrumentation we sell, MSCi deliver service and support. Besides we deliver technical and "intellectual" support on other brands of chromatographic instrumentation.
We deliver service based on scheduled maintenance plans on GERSTEL, Agilent, Peak Scientific, Markes, OI analytical and on CTC CombiPal systems.
We offer multiple types of scheduled maintenance plan contracts which fits your way of using your instrumentation.
The frequency and the level of maintenance depends on the instrumentation and its use, please contact us and discuss an agreement.
If sudden breakdown or other type of errors/difficulties occurs, we may help.
We often have excess capacity on our own GC/MS systems, or you may borrow equipment if necessary.